Due to the nature of the products, all sales are final.
We are very careful and overprotective when it comes to the safety of our goods. But, things happen. If your order arrives damaged please contact us within 72 hours of receiving your order. Please take photos of the damaged product & the shipping materials as it will be required as part of the return process.
If your product is damaged due to the mishandling of the carrier, you must file a report with the carrier service.
All toys are tested before they are shipped out. However, if your toy is defective due to MANUFACTURER ERROR ONLY within 40 days, please contact us.